Briefly comment on the assertion that: plenty of grand level film directors recognise the value of keeping in jotting with the real world by creating opportunities to talk with and pretend feedback from nodes and frontline employees. (8 marks) Feedback is priceless for helping you to improve your communication skills this was observed by (McPheat : 2010 : paginate 16) Interacting with nodes helps managers to learn about new developments on the tap much(prenominal) as new growths, new technologies being used by the organisations competitors such information is valuable to managers who develop plans to update their growths, go and technology to favourably compete with their competitors. Employees who work in customer assistant pass on information from customers to mangers on issues of run delivery such as the packaging of a product is not attractive. The language used in brochure is not easily understood. Such information is very relevant to the manager who will m ake necessary changes which will maintain the customers and label new ones.
Managers who are in touch with customers get firstborn hand feedback on how effective the strategies the organisation has put in place are recompense on track or behind schedule and make necessary adjustments like still training of the frontline round or recruiting more frontline rung to commercialize the brand. Managers collect information that is vital to the organisation from the frontline employees in telling to run and products which is converted into knowledge that is useful to the organisation and helps the company fa vourably compete with its competitors. Inte! raction with customers helps the manager to better take for the preferences of the customers what they like and do not like about the products and operate being offered and the manager also gains insight to how best the thickening can be served better. Being in contact with frontline staff helps the manager to find out whether or not the compensate information is being passed on...If you want to get a dear essay, order it on our website: OrderCustomPaper.com
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